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ROYALTY-FREE STOCK PHOTOS FOR COMMERCIAL AND NON-COMMERCIAL USE AVAILABLE BY SUBSCRIPTION

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FREQUENTLY ASKED QUESTIONS


General
What is stock photography?
What does royalty-free mean?
How do I download stock photos from Askphotos?
Can I share my access information with someone in my office?

Membership
How do I purchase membership at Askphotos?
What if I forgot my access information?
What credit cards do you accept?
What other forms of payment do you accept?
Do you store my credit card information?
Do you offer refunds?

Photo Usage
What are the usage restrictions for Askphotos stock photos?
Can I create an online gallery using your stock photos?
Can I use these stock photos for my client?
Can I use your stock photos to create a website design?
Can I keep using stock photos after my subcription expires?
How many stock photos can I download per day?
What sizes do your stock photos come in?
Does the image I download have a watermark on it?

Lightboxes
What is lightbox?
What are the enhanced features available after registration?
Can I create/delete a Lightbox?
How do I add/remove stock photos from Lightbox?
Can I move stock photos from one Lightbox to another?
Can I share my lightbox?

Search
Keyword search
Category search
Date added search
How do the filters work?
What is the color search and how does it work?

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General


What is stock photography?

Stock photography is photography or other imagery of common landmarks, concepts, people, and events which can be used for a variety of commercial and non-commercial purposes.  ^

What does royalty-free mean?

The Royalty Free Digital Stock Photography is a concept where user of the images does not have to pay any royalty for repeated use of the images. The buyer does not own the copyright of the images but have bought out the right to use the images legally without further payments or interruption from the seller. These images cannot be resold or transferred but it offers a wide range of benefits; mainly lower pricing and convenience.  ^

How do I download stock photos from Askphotos?

Multimedia, medium, and high-resolution photos are available to anyone who subscribes to AskPhotos.com. To download one of these stock photos:   ^

1. Click the download link which is available below the photo on the details page. There are 3 DOWNLOAD links in total, each representing different photo resolution (these links are visible only when your membership active).

2. When you click the download link, new popup window will appear. Enter the 6 digit code you'll see in the graphic.

3. Choose where to save the photo.

Can I share my access information with someone in my office?

No, you are not permitted to share your access information with anyone! Please contact us at info@askphotos.com to discuss your options if interested in multi-seat license for small, medium or large business.   ^



Membership


How do I purchase membership at Askphotos?

Please visit the "subscribe" page.  ^

What if I forgot my access information?

In this case, please visit the Forgot Password page to have your access information sent to your email address.  ^

What credit cards do you accept?

We accept VISA , VISA Electron , MasterCard, EuroCard, Cirrus-Maestro, American Express, Diners Club, JCB, Switch, SoloVisa and Discover.  ^

What other forms of payment do you accept?

In addition to credit cards we also accept payments made by bank transfer (wire).  ^

Do you store my credit card information?

No, we do not keep any credit card details. All transactions are processed by specialized 3rd party credit card processors.  ^

Do you offer refunds?

Because AskPhotos.com's images are digital and thus conveniently duplicable we cannot offer refunds. If you are thinking about joining, please browse the site and do some sample searches before making a decision.  ^



Photo Usage


What are the usage restrictions for Askphotos stock photos?

You are not permitted to:  ^

- give away or resell the photos themselves
- use our as part of an electronic template or application to create multiple impressions of a product (greeting cards, business cards, web page designs, etc.)
- use our as a service mark or trademark

Can I create an online gallery using your stock photos?

No, you are not permitted to create an online gallery using any stock photos from our site.  ^

Can I use these stock photos for my client?

Yes, you are permitted to use AskPhotos.com stock photos on behalf of your client or employer. You are not permitted to make the photos available to your client outside of a layout or product.  ^

Can I use your stock photos to create a website design?

Yes, you may use our stock photos on your own websites or your clients' websites, but only as design elements.  ^

Can I keep using stock photos after my subcription expires?

Yes, even after your membership is up you can continue to use the photos that you downloaded during the membership period.  ^

How many stock photos can I download per day?

You are permitted to download up to 50 stock photos per 24 hour period from AskPhotos.com during the term of your subscription. However, we recommend that you limit your downloads to only the photos you need.  ^

What sizes do your stock photos come in?

Subscription stock photos can be downloaded in three different sizes. Our photos come in Multimedia, Medium and Large resolution. You can see the exact specifications on the stock photo details page. Pay-per-download stock photos come in larger resolutions (super or even extreme). Again, see details page for more information.  ^

Does the image I download have a watermark on it?

Only comp images have watermarks on them. Photos downloaded with a purchased subscription (or pay-per-download) will not be watermarked.  ^



Lightboxes


What is lightbox?

Lightbox is used to store a group of photos that you would like to eventually download or share with a colleague. You can put photos into a Lightbox, and then later download the images from that Lightbox - or send the Lightbox link to a friend/colleague for them to review.  ^

What are the enhanced features available after registration?

If you register, you'll be able to create multiple lightboxes, move photos from lightbox to lightbox and order the photos by id or date (asc/desc). If you're not registered and signed in, the lightbox will store the photos only during the period you're online (until session expires).  ^

Can I create/delete a Lightbox?

Yes, you can create/delete lightboxes when registered and signed in.  ^

How do I add/remove stock photos to/from Lightbox?

Adding - All you need to do is to click the Lightbox link below the thumbnail image. If signed in, you'll be able to choose the lightbox where to save the selected stock photo.
Removing - Click the remove button below the thumbnail in the lightbox. If signed in, you'll need to check the actual photos you want to remove and then click the remove button in the lightbox.  ^

Can I move stock photos from one Lightbox to another?

Yes, when registered and signed in you'll be able to move photos from lightbox to lightbox (if additional lightbox created). Check the photos you want to move, select the destination lightbox and click the move button.  ^

Can I share my lightbox?

Yes, when registered and signed in, each lightbox has it's specific link you may share with your friend.  ^



Search


Keyword search

Type a keyword (or image number) in the search field at the top of your screen and click the Search button. Our advice is to start wide, and narrow your search depending on how many thumbnails appear in your search results.  ^

Category search

Select a category from the drop-down menu and click the Search button. To narrow down your results you can combine other search options along with your category search.  ^

Date added search

Use the Date Added option to search for images that have been added to the site in the last 7/30/90/180 days.  ^

How do the filters work?

For example, use the filters if looking only for photo objects that are in color and oriented verticaly. Uncheck Black and White, Horizontal and Photos. Make sure Color, Vertical and Objects are checked. Choose the combinations that best suit your needs.  ^

What is the color search and how does it work?

To search by color click the Color Search checkbox. A color wheel will display below it. Click in the color wheel to select a color you wish to search for. Once you've selected a color you can fine-tune it by clicking the desired shade in the square box next to the color wheel.  ^

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